Shipping policy

Order Processing

  • Orders are typically processed within [Number] business days of placement.
  • Processing time may vary during peak seasons or promotional periods.
  • You will receive an order confirmation email once your order has been received.

2. Shipping Methods and Times

  • We offer various shipping methods, including [List Shipping Methods, e.g., Standard, Expedited, etc.].
  • Estimated delivery times will be provided at checkout, based on your selected shipping method and destination.
  • Please note that these are estimates, and actual delivery times may vary.
  • Shipping times do not include processing times.

3. Shipping Costs

  • Shipping costs are calculated based on the weight of your order, the shipping method selected, and your destination.
  • Shipping costs will be displayed at checkout before you complete your purchase.
  • We offer free shipping on orders over $[Amount] within [Region, e.g. the United States].

4. Shipping Destinations

  • We currently ship to [List Shipping Destinations, e.g., the United States, International, etc.].
  • Please note that international shipping may be subject to customs duties and taxes, which are the responsibility of the customer.

5. Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • You can track your order's progress through the shipping carrier's website.

6. Shipping Delays

  • While we strive to deliver your orders on time, shipping delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or customs processing.
  • We are not responsible for delays caused by these factors.
  • If a delay occurs, we will do our best to comunicate with you.

7. Delivery Issues

  • Please ensure that your shipping address is accurate and complete to avoid delivery issues.
  • We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.  
  • If a package is marked as delivered, but you did not recieve it, please contact the shipping carrier to file a claim.

8. Contact Information

If you have any questions about our shipping policy, please visit our contact page: https://kokokristin.com/pages/contact

Important Notes:

  • This shipping policy is subject to change without notice.
  • Please review this policy before placing your order.
  • Replace bracketed information with your stores specific information.